
It was a good morning, fresh coffee at the left, as I tapped out what I had been thinking about for a week regarding code, law and artificial intelligence. There are important things, I think, that people don’t understand and maybe through exploring the right example they might understand the importance enough to give it a moment in their lives to consider. To discuss. To maybe affect.
We’re too busy, usually, to think about these things. Too busy chasing the red dots of life to consider implications that we think don’t impact us directly. My block of time set, I was engaged, finding things I wanted to reference, connecting the pieces, building a relatively short post…

RING! RING! RING!
The phone, sitting on the charger, glowed and made noises, demanding attention.
Who would be calling me at this hour? They are not in my contacts. They are alien to me. Should I answer it? Should I not? With a sigh, I answered.
A deeply happy and glowing young female voice, too enthusiastic for my mind in the moment, was reminding me of the appointment I had made yesterday that I had today about getting my eyes tested. I knew it yesterday that it would happen but had forgotten that this call was coming. This young woman, who I have met in person, is always way too happy when she interrupts my world. She glows through the phone, and while iridescent in person, over the phone she comes through like a bright neon pink supernova.
It’s not her fault. She’s doing her job. I know that. I can’t exactly tell her that she should be less cheerful, I knew that she would have to call because it’s what the store does – it’s not even a medical practice related to eyeballs anymore, it’s commerce. She just goes right into her lines, well rehearsed over the years I have been having my eyeballs stared at by well intentioned people. She’s a nice person. Bubbly.
But on the phone, interrupting the quiet entanglement of my writing solitude, the ring of the phone, the sheer joy of interrupting me… oh, the poor young woman just doing her job well.
I do not betray these thoughts as I respond to her interruption, getting it over as quickly as possible.
I hang up, staring at the phone a moment as I consider all of this, why I would be upset about her being so happy. Yet maybe she isn’t. Maybe she’s really good at hiding the misery of life, resiliently doing her job in the face of adversity. Maybe she’s secretly angry at the world, shaking her fist through a glowingly happy voice. Maybe this was just her doing her job.
This, I found, made me feel better. There’s just no way people can be so happy in this world I know, it would take a level of consciously strategic ignorance to really make that work and that, I think, is part of our problem as a society.
That, and the fact that people would need to be reminded of an appointment that they made yesterday for today. That speaks volumes to me.



